How to get the services you need
A mobility aid is a manual or electric device such as a wheelchair, scooter, walker, crutch or prosthesis that is designed to help people get around. People with mobility challenges may have difficulty accessing services that don’t have a physically accessible environment. If this applies to you, it would be good to talk to the service about your needs (see Support/accommodations for disabilities).
If this is important to you, you may want to ask your service provider the following questions:
- Are the offices and appointment rooms accessible for people who use mobility devices?
- If the answer is no, you could suggest that the service make its space more physically accessible or ask if the service is able to come to you. Maybe a service like StopGap (which makes wheelchair ramps for businesses) could help them become more physically accessible.
- Is the elevator easy to access?
- Is there accessible public transportation for mobility devices that will take me directly to your service?
- I will be using an accessible vehicle to get to the service. Is there parking near your office?
- I require specialized transportation. Will your office reimburse me for it? Is there parking for my driver at your office?