How to get the services you need


Mobility device–accessible

mod 3 cover image

A mobility aid is a manual or electric device such as a wheelchair, scooter, walker, crutch or prosthesis that is designed to help people get around. People with mobility challenges may have difficulty accessing services that don’t have a physically accessible environment. If this applies to you, it would be good to talk to the service about your needs (see Support/accommodations for disabilities).

If this is important to you, you may want to ask your service provider the following questions:

  • Are the offices and appointment rooms accessible for people who use mobility devices?
  • If the answer is no, you could suggest that the service make its space more physically accessible or ask if the service is able to come to you. Maybe a service like StopGap (which makes wheelchair ramps for businesses) could help them become more physically accessible.
  • Is the elevator easy to access?
  • Is there accessible public transportation for mobility devices that will take me directly to your service?
  • I will be using an accessible vehicle to get to the service. Is there parking near your office?
  • I require specialized transportation. Will your office reimburse me for it? Is there parking for my driver at your office?

  Create an account to write notes in your journal.